frequently asked questions

General Questions

We translate legal, medical, technical, academic, and personal documents professionally. If you’re not sure if we will translate your document, get in touch! We can translate most documents.

Certified translations are crucial for official purposes like court proceedings, immigration, or academic applications where accuracy and legal validity are paramount. Get in touch if you want to find out more.

Yes, our linguists are highly proficient in various languages and dialects worldwide, ensuring accurate and culturally sensitive translations across diverse linguistic landscapes. We actively recruit linguists who speak multiple languages.

Turnaround times vary based on document complexity, ranging from a few days for standard documents to several weeks for more intricate projects requiring specialised expertise.

Certainly! Customer satisfaction is our top priority and we provide comprehensive revision services to ensure the translation meets your expectations, guaranteeing accuracy, clarity, and compliance with your specific requirements.

Absolutely, we understand the importance of budgeting. Simply get in touch with us to request a personalised quote, and we'll provide transparent pricing tailored to your unique project needs.

Standard Translation

Our standard translation services cover a wide range of documents, including business correspondence, marketing materials, academic papers, and more, ensuring effective communication. Get in touch to find out more.

Standard translations are usually completed within a few days, depending on the document's length and complexity, ensuring timely delivery without compromising quality. Some documents might take a little longer to translate.

Yes, revisions are part of our standard translation services. We strive to ensure your complete satisfaction with the translated content, offering revisions to address any concerns or feedback.

Certified Translation

Certified translations are indispensable for legal contracts, immigration paperwork, academic transcripts, medical records, and any official documents requiring legal validity and accuracy. If you’re not sure, get in touch.

Certified translations undergo meticulous scrutiny to ensure accuracy and compliance. Due to this, turnaround times vary depending on document complexity, typically ranging from days to weeks.

Certainly, revisions are integral to our certified translation services. We prioritise accuracy and client satisfaction, offering revisions to address any concerns or ensure alignment with specific requirements.

Yes, certified translations often involve additional steps such as notarisation or affixing a certification statement to affirm that the document is accurate and complete, ensuring legal acceptance and validity.

Requesting a quote is simple. Reach out to us with your document details, and we'll provide a personalised quote tailored to your specific requirements, ensuring transparency and affordability.

Other Questions

Yes, we offer rush services for urgent translation needs. Contact us with your timeline, and we'll prioritise your project to meet your deadline without compromising quality.

Absolutely, confidentiality is paramount to us. We adhere to strict confidentiality protocols, ensuring your sensitive documents are handled with the utmost discretion and privacy throughout the translation process.

We employ skilled linguists with subject matter expertise and utilise rigorous quality assurance processes, including proofreading and review by experienced professionals, to ensure accurate and precise translations every time.

Have a Question?

Have a look through some of the most common questions we get asked. If you still can’t find the answer you’re looking for, then please don’t hesitate to get in touch. One of our friendly team will be more than happy to help!